Refund and Returns Policy
Refund, Return, and Exchange Policy
Thank you for shopping with us! We aim to provide the best quality electronic gadgets, including earbuds, headphones, and smartwatches. Please read our refund, return, and exchange policy carefully to understand your rights and obligations.
1. Refund Policy
We value your satisfaction and stand behind the quality of our products. If you receive a damaged item or if the item does not function as described on our product page, you are eligible for a full refund. To request a refund:
- Contact us within 7 days of receiving the product.
- Provide proof of purchase and evidence of the issue (e.g., photos or videos).
- Once we verify the issue, we will process your refund to the original payment method within 5-7 business days.
2. Exchange Policy
If you receive a damaged or defective item, you may request an exchange instead of a refund. To request an exchange:
- Notify us within 7 days of receiving the item.
- Provide proof of purchase and evidence of the issue.
- Once verified, we will send a replacement item at no additional cost to you.
3. Return Policy
We accept returns only under the following conditions:
- The product is damaged upon arrival.
- The product does not function as described on our product page.
Returns for personal preferences or dissatisfaction without any fault in the product are not accepted.
To initiate a return:
- Contact us within 7 days of delivery.
- Ensure the item is in its original packaging and include all accessories.
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your request.
4. Non-Returnable Items
- Products without any defect or fault as described.
- Items damaged due to misuse, accidents, or unauthorized repairs.
5. Contact Us
For any refund, return, or exchange requests, please contact our customer support team at [Whatsapp (+923452200003)]. We are here to assist you and ensure your shopping experience remains satisfactory.